Parentkind training terms and conditions
Booking process & cancellations
When booking onto any Parentkind workshops, confirmation of your booking will be emailed to you automatically on receipt of your booking. If payment is made by credit card, your receipt will be emailed automatically to you and if you select to pay by invoice the invoice will be automatically emailed to you.
Payment must be received in full prior to the workshop date.
Full details, including programme timings and venue information will be emailed to delegates no later than one week prior to the workshop or shortly after for those booking within one week of the workshop date. If you have not received this email within one week of the workshop, please contact us via [email protected].
All cancellations must be received in writing (email is acceptable) 28 calendar days before the start of the workshop and a full refund will be provided. If a cancellation is received within these 28 days a refund will not be available. We always recommend if a delegate cannot attend a booked workshop that a colleague attend in their place. This change can be made by contacting [email protected] and delegate name changes can be made up to 48 hours before the workshop date. If you are unable to attend a booked workshop, bookings cannot be transferred to another workshop.
Please note, due to circumstances beyond Parentkind’s control, trainers, venue, content and timings may vary. Parentkind reserves the right to cancel or re-schedule the workshop if necessary. In the case of cancellation by Parentkind alternative dates and locations will be offered and if un-suitable a full refund will be made. Parentkind will not be held liable for any transport or accommodation costs in the unlikely event of a workshop being cancelled.
Photography and video
On occasions, Parentkind takes photographs and videos which may be used to help promote our workshops (both online and in print). If a photographer or videographer is due to attend a workshop, Parentkind will provide you with no less than 1 week’s written notice. Parentkind will also request you sign a consent form on the day of the workshop to confirm that you have no objections for the photos and/or videos to be used in any material issued by Parentkind. As a delegate, you are under no obligation to provide consent but will need to confirm that you do not wish to be filmed or photographed.
Recording and photography by delegates is not permitted at any Parentkind workshops or events.
All presentations and materials used in the workshops are the intellectual property of Parentkind and cannot be reproduced in full or part by third parties. Electronic or paper copies of any materials used in the workshops are for delegate use only. Extra copies cannot be supplied and materials must not be reproduced in full or part.
Discounts and offers
From time-to-time, Parentkind may offer promotional discounts or offers on particular workshops. Discounts are subject to availability, and only one discount/offer can be redeemed per booking.
If you have any questions about the terms and conditions or wish to cancel your place at a Parentkind workshop, you must put your request in writing to [email protected]
Your statutory rights are not affected.
Parentkind provides all delegates with refreshments on half day workshops and lunch on full day workshops. All delegates are required to notify Parentkind by email at [email protected] with any dietary requirements or allergies. This information must be received up to 10 working days before the workshop date. Parentkind will pass any requirements of allergies onto the venue and will not be held liable for any allergic reactions or illnesses.
Parentkind reserves the right to charge late payment interest on any outstanding invoice at the rate of 5% above the base rate of Barclays Bank Plc. Where an unpaid invoice is referred for debt collection, the legal costs will be added to the total amount due. Credit facilities may be withdrawn at any time.