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Salesforce Administrator

Are you an experienced Salesforce Administrator?

Are you a natural trouble-shooter, capable of picking out and fixing errors in records or automation when issues are reported from customer-facing teams?

Are you able to think through business challenges, and design and deliver Salesforce solutions?

If your answer is ‘Yes’ to all these questions then this could be the role for you!

The role:

Salesforce underpins our core business functions, it’s integral to what we do. The Salesforce Administrator is the key person, ensuring that our salesforce infrastructure is optimised, efficient and effective. Driving e-projects through from initial concept to delivery, and ensuring the ongoing maintenance, development and reliability of our core Salesforce functionality. They will work with staff across the business and a range of suppliers on several different projects and must be adept at managing and building relationships.

This is a hands-on role for a skilled and experienced Salesforce administrator who can independently manage projects frequently involving declarative automation and API connectivity.

Who you are:

You will be an experienced and certified Salesforce administrator who wants to use their skills to bring real benefits to parents. You will have a proven track record in devising and delivering Salesforce improvement projects, adept at trouble-shooting and familiar with heavily customised Salesforce organisations. You will have strong interpersonal and communication skills and be able to influence, with the ability to champion your solutions within the organisation.

Why work at Parentkind?

We are offering a rare opportunity to fulfil a challenging Salesforce role within a very flexible working environment. We live our parent-friendly values through the way that we support our employees. We offer flexibility around working arrangements to all our team including flexitime, working from home etc. We encourage applications from parents who are striving for a better balance between work and home life. During your time at Parentkind you will be positively encouraged to develop your knowledge and Salesforce certifications. You can work anywhere in the UK and undertake this role.

Job Type: Full-time (35 hours a week), permanent.

Salary: £32-35,000 per year depending on experience

Please submit your CV and a covering letter via Parentkind’s online recruitment system. Your Salesforce certification status will be checked as part of the recruitment process, so please apply with, or ensure you list in your cover letter, the email address to which your Salesforce certifications are linked.

The job pack can be downloaded from here too.

The deadline for receipt of applications is 9am on Monday 10th May 2021.

Please note, we reserve the right to close this role early, depending on suitability of applications, so please do not delay in sending your application to avoid disappointment.

Unfortunately, we are unable to consider any applications received after the deadline.

Interviews will be held on Wednesday 19th May 2021.

Marketing Assistant

We have an exciting opportunity for an enthusiastic individual looking to gain experience as a Marketing Assistant within a thriving marketing and communications environment.

Accountable to the Marketing & Campaigns Manager, the Marketing Assistant is responsible for creating and delivering communications across our charitable activities – policy, research and programmes.

On a day-to-day basis, the Marketing Assistant will work closely with the Marketing and Communications Executive to create and deliver shareable marketing materials across traditional and digital channels, such as infographics, news, blogs and videos. The Marketing Assistant will also provide administrative support to the team to ensure the successful delivery of activities and projects.

Essential skills, experience and qualifications

The ideal candidate will have a keen interest in developing experience within the marketing and communications field and have the ability to build relationships with colleagues. Excellent verbal and written communication skills are essential to be successful in this role along with a positive can do attitude and organisation. The successful candidate will possess strong creative writing skills and a design-led approach, ensuring that all communications are outward facing, accurate, on time and on brand.

Number of hours per week - 25 hours

Working pattern and contracted hours - Flexible, to be agreed with successful applicant

Hourly rate of pay - £9.50

How to apply

This role is part of the government’s Kickstart scheme, with roles available to anybody aged 16-24 and in receipt of Universal Credit. Applications can be submitted by visiting/contacting your local job centre and speaking to your Work Coach, referencing the job title.

The deadline for receipt of applications is 9am on Wednesday 12th May.

Membership Assistant

We have an exciting opportunity for an enthusiastic individual looking to gain experience as a Membership Assistant within a thriving customer service environment.

Accountable to the Membership Experience Manager, the Membership Assistant is responsible for providing general administration support for membership enquiries, including the accurate processing, recording, and maintenance of all membership information.

On a day-to-day basis, the Membership Assistant will work closely with the rest of the membership team to ensure that that the membership database is accurate by maintaining data records. Duties will include chasing late renewals, updating contacts, producing regular reports and assisting with research to ensure information we give to our members a seamless experience in the timescales stipulated in our service levels.

Essential skills, experience and qualifications

The ideal candidate will have a keen interest in developing experience within the membership and customer service field and have the ability to build relationships with colleagues. Excellent communication skills and attention to detail are essential to be successful in this role along with a positive can do attitude and organisation. The successful candidate will need to be able to use email, internet and Microsoft Office. They should have the ability to work on their own initiative and have a flexible approach.

Number of hours per week - 25 hours

Working pattern and contracted hours – 10am - 4pm (Monday-Friday)

Hourly rate of pay - £9.50

How to apply

This role is part of the government’s Kickstart scheme, with roles available to anybody aged 16-24 and in receipt of Universal Credit. Applications can be submitted by visiting/contacting your local job centre and speaking to your Work Coach, referencing the job title.

The deadline for receipt of applications is 9am on Wednesday 12th May.

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