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Introduction to Estyn (English)

How well does your school communicate with you?

If you are a parent of a child in a primary, secondary or special school, we’d like you to take part in our survey.

We are carrying out a review on behalf of the Welsh Government on how well schools communicate with parents, how they help parents to support their child’s learning and how they gather and use parents’ views to improve their provision.  By taking part in our survey, you will help us to understand how well this is happening now and what could be improved, and so help to shape future policy. 

Share your views:

For a printed copy, please contact with your name and address, quoting remit number 09013. 

All responses are anonymous and your answers will not be shared with anyone outside of Estyn.

Helping to support your child's education

Estyn inspects the quality and standards of education and training in Wales for the benefit of all learners.

Did you know that how we inspect schools is changing?

From September 2017, we will be focusing more on the most important aspects of schools’ work:

  1. Standards
  2. Wellbeing and attitudes to learning
  3. Teaching and learning experiences
  4. Care, support and guidance
  5. Leadership and management

When we inspect, we observe lessons and support arrangements, and look at how well the school is run.  We take a close look at children’s work and discuss it with them and others at the school.  We also consider the views of parents.  All of this information contributes to our judgements.  Therefore, finding out what you, as parents, think of the quality of education at your child’s school is a very important part of the process. 

How we judge schools' work

Under the new arrangements, we will make a separate judgement for each of the five inspection areas:

  • Excellent
  • Good
  • Adequate and needs improvement
  • Unsatisfactory and needs urgent improvement

How can I contribute if my child's school is being inspected?

  • By completing an anonymous online questionnaire sharing your views.  The school must provide all parents with the details on how to do this.
  • By attending a meeting with inspectors, where you can share your opinion at the start of the inspection week.

If you feel that you need to talk to inspectors, for example because you cannot attend the parents’ meeting or would prefer to talk in private, the reporting inspector will try to arrange this for you.  However, this may not always be possible.  You can always put your views in writing and leave in a sealed envelope with the school secretary, marked for the attention of the Reporting Inspector.

How will I know the outcome of the inspection?

Our reports provide schools with an expert view on their work and help them to improve and raise standards.

They are published 45 working days (nine weeks) after the inspection start date and are available on our website.

Estyn's other roles

In addition to our work inspecting education providers, we also have a range of other roles:

  • We encourage the sharing of best practice through our case studies to help improve the quality of education and training.  
  • We also work jointly with other inspection, audit and review bodies in Wales. 
  • We provide advice and guidance to the Welsh Government on quality and standards in education and training in Wales.  This advice is published in our thematic reports.

To find out more about our work, please go to

Reviewed: February 2018

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