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Communicating with the school

Regular and reliable communication between school and home is an important part of parent engagement.

When clear links are established, home and school become a community and parents are in a much better position to be able to support their children at home. Find out the methods schools use to communicate with parents and what to do if you have a question or need to raise a concern.

Focus on

Making the most of parents' evenings.

Parents' evenings are your chance to ask questions and find out how your child is getting on. Here are our tips to make the most of your time slot. Find out more
Focus on

Making sense of school reports

There's something very familiar about a school report, as they bring back memories of our own school days. But what do they tell you about your child's progress? Find out more
News, views and FAQs

What five things would parents like to change about parent-teacher evenings?

In Spring 2016 we asked you to share your thoughts on parent-teacher evenings. You told us these five things should change: Stop the rush, be honest, remember parents are adults, tell me about my child and no more tiny chairs! Find out more.

How do I raise a concern with the school?

If you have an issue or concern that relates to your child, then you should approach the school directly. The first point of contact will usually be your child's class teacher or form tutor. Read our guide to handling concerns and complaints confidently.

I feel out of touch with what's going on at school, what can I do?

Get in touch with the school office and find out how they send messages to parents. Is there an app you can download? Do they send emails or texts? If so check they have your contact details. Discuss the type of information you'd like to receive, here are some ideas of what you might expect.

Tes article: Why school reports matter.

This head of English argues that students and their families really value school reports, so teachers should be given the time to make them as good as they can be. Read the article here.

Parent teacher evenings - your school might call them parent teacher consul...
In spring 2016, we joined in with The Teachers Guild and the ...
Thankfully, disputes between parents and schools don't come up often, but i...
When you're not clear about how your child is progressing, or you feel out ...

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